LOS ANGELES & LONDON--(BUSINESS WIRE)--Almost half of customer service calls are abandoned due to call center background noise, with 42% hanging up immediately when they detect the noise. That’s ...

Call centers can be noisy places but so can a home environment. The Cyber Acoustics AC-304 uses AI technology to cut down the noise picked up by the headset's microphones to make a clearer feed for ...

LONDON--(BUSINESS WIRE)--The call center industry is facing a concentration crisis, with background noise and poor sound quality affecting KPIs, damaging customer relationships, and exacerbating ...

VANCOUVER, Wash., July 16, 2024 (GLOBE NEWSWIRE) -- Cyber Acoustics, a leading manufacturer of reliable and affordable computer peripherals used in schools, businesses, contact centers, and homes, ...

PanARMENIAN.Net - Ucom has introduced Hecttor AI in its call center to improve the quality of customer communication.