The first round of CRM Idol 2011 - The Americas is now officially over with the EMEA competition looming. We have completed the demos/reviews of 39 companies for the Americas (we lost one due to ...

Spending on CRM software is expected to see the largest increase of all the application software markets worldwide, with the biggest areas of investment expected to include the online channel, ...

Alright, I'm not going to keep you in any kind of suspense. I'm going to let you know from the get go who won. Though please go to the CRM Idol website for more coverage of the winners. The Americas ...

Small and midsized businesses (SMBs) continue to grab their share of CRM market attention. More than the functionality of an application, it’s price that will continue to influence buying decisions.