SANDNES, Norway, April 16, 2024 /PRNewswire/ -- boost.ai, a leading conversational AI (CAI) solution provider, today announced the launch of Generative Action, the latest in a series of innovations to ...

Miyai.ai has launched a new AI conversational agent platform designed to help small and mid-sized businesses convert more website visitors into leads while automating customer support. The ...

Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. If you ask many business leaders what kind of outcomes they want for their customers, ...

One of the leading emerging use cases for artificial intelligence could be automating customer support requests, according to Barclays. At a time when some investors are beginning to doubt the AI ...

Tallahassee is using AI in various city departments to improve efficiency and services. Key AI implementations include customer service chatbots, data compilation software, and AI-assisted policing ...

FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a global leader in customer engagement and BPO solutions, is revolutionizing customer service with AI-simulated training. Integrated into iQor’s Symphony ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform trusted by tens of thousands of enterprises worldwide, today announced the launch of Dialpad ...

Starbucks (NASDAQ:SBUX) is rolling out a major hiring initiative to add at least one full-time assistant store manager at almost every company-operated location across the U.S. and Canada by the end ...

In today’s rapidly evolving business landscape, customer retention is the North Star metric that significantly impacts profitability and growth, particularly for subscription businesses. According to ...

The survey identified the top five retail industry challenges: industry competition, inflation and high costs, rising customer acquisition costs, changing consumer behavior, and cost of returns. Also: ...