Norris Marshall started BluePrint Engines in the garage of his Nebraska home in 1982. There, he worked on engines for local racers and car enthusiasts until his enthusiasm for the work had him ...

Companies around the world are making customer experience (CX) the top priority according to Harvard Business Review Analytical Services (HBRAS). But to do so takes more than lip service. To deliver ...

I’ve always admired the Roman architect Vitruvius, who once said that if you’re going to build something, it ought to be beautiful, strong and useful. After spending the past two and a half years ...