It’s a command that’s probably said millions of times a day as consumers ask questions of Amazon’s artificial intelligence voice. Amazon recently said it has sold more than 500 million Alexa-enabled ...

GREENSBORO, N.C. — It's easy to call out to Siri, Alexa, or Google Assistant and have it look up something for you. But the Better Business Bureau has a warning about using voice searches to look up ...

It’s a command that’s probably said millions of times a day as consumers ask questions of Amazon’s artificial intelligence voice. Amazon recently said it has sold more than 500 million Alexa-enabled ...

Amazon has confirmed that the voice recordings produced by customers of the Amazon Alexa smart assistant are held forever unless users manually remove them. Alexa, which is found in products including ...

Every time Antonio publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...

In Boston and Springfield residents can dial 3-1-1 to reach the city’s non-emergency helpline. New Bedford has an app for that. Brockton uses a service called The Helpline. Worcester isn’t there yet, ...

RedRoute, a voice-based customer service experiences and conversational artificial intelligence startup, is going after an emerging $350 billion customer service automation sector. When Brian Schiff, ...

LONDON — Alexa will see you now. Britain’s health care service is teaming up with Amazon’s digital voice assistant to help answer medical queries with advice from the service’s official website.