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Getting to the Bottom of Your Problem: How to Use the 5 Whys

Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable ...
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Root Cause Analysis: Integrating Ishikawa Diagrams and the 5 Whys

RCA allows you to implement effective solutions after the discovery of a failure or defect. One of the most powerful tools used in RCA is the Fishbone or Ishikawa Diagram. Integrating the Scientific ...